So, the telephone rings, I answer it, and a lady introduces
herself as ‘Michelle’, which, for someone with such a heavy Indian accent, is
odd but not necessarily untrue. Michelle tells me she is ringing from Microsoft
about the security risk posed by my computer, which, again, is odd, as I like
to think of myself as pretty tech-savvy and keep my anti-virus, firewall,
malware alerts, etc. up to date. Still, Michelle is from Microsoft, so I listen
as she tells me how my computer is flagging up security alerts at Microsoft HQ,
but she can talk me through how to fix it – which is very nice of her. Right,
Michelle tells me to look for a Windows symbol at the bottom left of my screen,
(it’s called a Start button, Michelle, but coming from Microsoft, you’d know
that, wouldn’t you?), left click on it and then look for My Computer or
Computer. OK, you can see that, so now right click on that, and look for
Manage. OK, you see that, left click on it. Which I do. OK, now describe what
you can see – OK, you can see Event Viewer, so can you left double click on
that? Yes, Michelle, I can do that. Now, you see the little menu, does it have
something called Custom Views? Yes, good, can you left click that? Does it say
Administrative Events? Could you please click on that? Now, has a log opened up
in the middle of the window? Can you scroll down and tell me which there are
more of, Errors or Warnings?
OK, you get the picture. Try it on your own computer. Looks
scary, doesn’t it? All those red exclamation marks and yellow triangles, all
those Error and Warning alerts. Well, a nice lady called Michelle can get rid
of them for you. All you need to do is go to her website and download a special
program. That will remove all the nasties in your computer. Except it won’t.
What it will do is give Michelle control over your computer. That’s right,
Michelle in India will be able to look in all your folders, root about and read
all your files, install anything she feels like, and copy whatever she wants.
Like your financial stuff. And your personal details. She will be able to copy
your identity. And you wouldn’t want that, would you?
This scam was doing the rounds a couple of years ago, and it
looks like it’s back.
I didn’t fall for it and hung up halfway through, but lots
of people get taken in, and, it seems, then go on to pay Michelle and her chums
for the service, from a few quid up to about a thousand pounds. And if she
couldn’t find your credit card details on your laptop, she has them now. Do not
ever – ever – let anyone take remote control of your computer. Tell your
friends and family about the scam. Forewarned is forearmed.
Here is a handy website
If you ring 1471 and get a number, enter it in and
read what other people have to say. I did. Michelle was ringing from
002063971126. Naughty Michelle.
I had exactly the same thing a while ago....she passed to a bloke to sell me something and I hung up...I use who calls me all the time...well now I've unplugged the house phoned because I go so fed up with all the withheld and stuff.x
ReplyDeleteYou might also consider
ReplyDeletehttp://www.mpsonline.org.uk/tps/index.html
The Telephone Preference Service